As I mentioned in my previous post, EIZO’s ColorNagivator software (that is used to calibrate and profile their hardware-calibration capable ColorEdge line of monitors) does not work correctly on Mountain Lion. After installation colors looked awful on my CG241W, which the calibration only made worse. Checking the validation results clearly shows why.
Instead of the usual ~2 deltaE2000 maximum difference I got more than 5. Even cheap, crappy LCD panels produce better results. This is totally unacceptable.
There’s a solution, however.
About a year ago I had tested the basICColor display package. It worked great, but I had decided against it as the quality difference over ColorNavigator had not been that big. So I downloaded and installed the 14-day trial on my current machine. Although the manufacturer says it’s Mountain Lion compatible, the installer is not digitally signed, so Gatekeeper prevented the install. The usual right-click – Open trick worked like a charm (opening an app this way you have the option to add it to the Gatekeeper white list).
Besides this glitch the app worked flawlessly. Here is the validation result.
The calibration is even more precise than it was with ColorNavigator. This proves that the cause of this issue lies within EIZO’s software. Unfortunately, they have no usable technical support at all (you can contact the local reseller, but this effectively shields the development team from any user feedback).
I’ll give EIZO a week or two to fix this issue, then I’ll give up and buy basICColor display. It is EUR 100, but the manufacturer has no web shop, so purchasing it might present some issues… All in all, I’m really angry that manufacturers of super-high-tech (and super expensive) equipment does leave their customers in the dirt, and they doesn’t seem to care at all. An even better example of this is Canon, but I’ll tell you about that in the next post.