ShutterCount on iPhone and iPad

My ShutterCount app is now available on iOS!

It runs on 64-bit devices running iOS 9 or later (that is: iPhone 5s or later, iPod touch 6, iPad Air or later, iPad mini 2 or later, iPad Pro).

Since Apple does not provide a way to control a camera via USB from an iOS device, ShutterCount Mobile relies on Wi-Fi or Ethernet connection and thus supports cameras having one of those. Either built-in, or utilizing an external Wireless File Transmitter.

So at the moment it will work with the following Canon EOS cameras: 6D, 70D (using built-in Wi-Fi); 5D Mark III, 7D Mark II (using WFT-E7 transmitter); 1D X, 1D C (using built-in Ethernet or WFT-E6 transmitter).

Feature-wise it is equal with the Mac version – besides a simple reading it sports history logging, with the ability to copy the logs into Apple’s Numbers or Microsoft Excel. Plus you can access these logs through iTunes file sharing.

Because of the network connection required to the camera, you’ll need to do an extra step before the reading – pair the app and the camera. ShutterCount relies on the camera’s more advanced EOS Utility connection mode (and thus will not work with the simple smartphone connection mode). Mind this when establishing the connection.

I’ve recorded a short video showing the entire pairing and reading procedure between an iPod touch and my EOS 7D Mark II. The camera is connected through a Canon WFT-E7 transmitter using an Ethernet cable to our office network, while the iPod is connected to the same network via Wi-Fi.

Towards the end of the video I make three test shots and power cycle the camera to show the updated shutter count. Note that the camera needs some time to register itself on the network, and that pairing needs to be done once – the next time the app will automatically recognize the camera.

This automatic connection remains in effect until you either pair the camera to another app (Kuuvik Capture for example), turn off the network connection on the camera, or quit (I mean force quit, pressing the Home button is not enough) the app on the iPhone/iPad.

You may want to read my previous post on Canon EOS camera pairing and the ShutterCount FAQ for additional pairing tips.

ShutterCount Mobile is available on the App Store for $2.99 / €2.99.

ShutterCount for Windows 1.2.1 Released

This is a minor release for addressing an activation issue on some Windows computers.

The issue is rooted in a fact that a few virtual private networking software manufacturers think that it’s fun to change the virtual adapters’s MAC address not on every installation, but on every boot. Why would one do this is beyond me.

But it breaks the hardware ID mechanism in ShutterCount. Well, if there would be a unique identifier on Windows machines, life would be much easier… Lacking this ID, we have to make up one using several sources. Including network cards.

When such MAC address change happened, ShutterCount used to think that it’s running on another machine, and thus initiated the activation process. And if this happened again, the user ran out of the two simultaneous activations that the license allows. Bummer. We had to manually reset the license. While this happened only with a handful of users, it was annoying for both parties.

In 1.2.1 we modified the activation logic to cope with this issue. The app now tells the activation server whether a hardware ID change rendered the activation invalid. The activation dialog still pops up, but this reactivation is not counted against the two computer limit. Please note that this method works only if you have a previous activation record on the given machine.

We now also store your license information, so you don’t have to enter it again and again for these reactivations.

You can update to version 1.2.1 by choosing the Check for Updates… item in the Help menu.

ShutterCount Update Available

ShutterCountIcon2x The latest version of ShutterCount is now available for both OS X and Windows.

The app now tries to retrieve shutter count information for non-certified Canon EOS digital cameras with a DIGIC III or newer processor (with the exception of the EOS-1D Mark III and EOS-1Ds Mark III).

You’ll get a warning message in these cases, but they should work (unless Canon chooses to change their PTP protocol extensions, of course). You can suppress these warning messages for each camera model separately.

Regarding the 1D Mark III and 1Ds Mark III – we get lots of requests to add support for these models. The bad news is that they do not provide shutter count information through the USB port, and thus cannot be supported. So please don’t ask for supporting them. It’s simply not possible. The same is true for pre-DIGIC III models, such as the original 5D, as well as everything else released before the 40D.

The latest Mac update is version 1.4 and is available on the Mac App Store. The latest Windows update is version 1.2, and you can update by choosing the Check for Updates… item in the Help menu.

This is a free update for existing users on both operating systems.

ShutterCount Supports the 7D Mark II

I received my Canon EOS 7D Mark II last Thursday. The very first thing I did with the camera was to add it to ShutterCount. Well, this was one of the reasons for buying it.

A first impressions post will also come in a couple of days weeks, but first things first.

7d2-sc

Apple approved the update last night, so the new Mac version (1.3) is now available on the Mac App Store.

The Windows version (1.1) was released last Friday, and is available through the app’s auto-update feature (just click the Check for Updates… item in the Help menu).

The update is free for existing users. New customers can buy the app for the usual €2.69 / $2.99 / £1.99 price either on the Mac App Store for OS X, or through the app’s home page for Windows.