The latest update to my ShutterCount app is now available for both Mac and iOS on the respective App Store. The headline feature is Canon EOS R5 support.
Since the app supports Wi-Fi connections in EOS Utility (Remote control) mode, it’s time to bring another gross R5 fault to the spotlight: glacially slow Wi-Fi connections.
Normally a Canon EOS camera would establish a Wi-Fi connection in a second or two, but for the R5 it may take 40-60 seconds. The same happens with Canon’s own EOS Utility 3 software, just its badly designed, slow-to-operate user interface covers most of this time. Slowness kicks in after the last step of the pairing is done on the camera, as well as in case of all subsequent connections. So if you must use Wi-Fi, then be prepared to brew a coffee while the camera connects. This is one of the many R5 bugs that Canon should urgently fix with a firmware update, but for now I would recommend to forget Wi-Fi and use USB instead – it works even on iOS. Update: firmware 1.1.0 is still unusable for Wi-Fi.
Speaking of bugs, we’ve fixed a crash that could happen when IPTC information is set to a camera having no IPTC set before, and another one in the iOS version’s copyright info template editor.
With this release the iOS version gains a few new features. History logs can be accessed via the Files app on both iPhone and iPad, and ShutterCount now fully supports slide over and side-by-side multitasking on iPads. The latter is a great way to have the app and the Getting Started Guide open side-by-side while you’re doing your very first Wi-Fi pairing, for example.
To use USB tethering on iPhone and iPad, iOS/iPadOS 13.4 or later is required. During the last couple of months we’ve received a few support requests complaining about non-working USB tethering. The cause in all cases was the cheap aftermarket Lightning to USB or USB C-to-A adapter the customer tried to use. We continue to recommend only Apple’s adapters as well as Apple, Canon or TetherTools USB cables.
The version 4.5 update is free for existing users.
